Set up Amuix Phone

Numbers, IVR menus, queues, and softphone basics.

What Amuix Phone is

Optional cloud telephony for teams that need DID numbers, IVR menus, and queues alongside Meet video — available as a Meet add-on where enabled.

Admins open Phone → Numbers, request available numbers for your region, and assign them to users or queues.

Build greetings and keypad menus. Route callers to teams, voicemail, or external destinations.

Answer from the browser softphone or forward to a mobile. Call history and recordings (where enabled) appear in the Phone dashboard.

Connect Amuix Work so inbound callers can match known contacts when integrations are enabled.

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